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Jibajee Privacy Policy — How We Protect Your Information

Your personal information is fully secure at Jibajee. Read our Privacy Policy to learn how your data is collected, stored, and protected.

Last Updated: January 2026 SSL Encrypted No Data Sales
Last Updated: January 2026

Jibajee takes your privacy seriously. This Privacy Policy explains what information Jibajee collects, why it is collected, and how it is kept secure. By using the Jibajee website or app, you are considered to have agreed to this Privacy Policy.

1 Introduction & Scope

This Privacy Policy applies to the Jibajee website (jibajee.com), mobile app, and all related services. Whenever you create an account, play games, make a deposit or withdrawal, or contact our support team, some information reaches us. This Policy gives a full account of that information.

Jibajee has written this policy with Bangladesh players in mind. We believe every user should have full control over their own data, which is why this Privacy Policy is written in plain, straightforward language — without complex legal jargon.

Jibajee's Privacy Policy is built on internationally recognized data protection standards (GDPR-inspired). Our goal is to ensure transparent management of your information.

2 What Information We Collect

Jibajee collects information in several ways. Below is a detailed breakdown of what types of data are collected and when they are required.

Type of Information Example Time of Collection
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Phone number, email address At the time of account registration
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Gaming Information Betting history, win and loss records While playing games
Device & Technical Information IP address, browser type, device ID When visiting the website
Location Data Approximate geographic location During Login & Security Verification

In addition to the information mentioned above, when you contact Jibajee Support via chat or email, records of those conversations are also retained. This is used to provide better service in the future.

3 How Collected Data Is Used

Jibajee uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unauthorized activities. The primary uses are outlined below:

  • Account Management: Registration confirmation, login verification, and account security.
  • Payment Processing: Transaction verification and fraud prevention during deposits and withdrawals.
  • KYC Verification: Verifying user identity and age in compliance with legal obligations.
  • Customer Support: Providing prompt and effective resolution to your complaints or queries.
  • Personalised Experience: Analyzing your preferences and play patterns to recommend relevant offers and games.
  • Security & Fraud Prevention: Detecting suspicious activity to keep the platform secure.
  • Legal Compliance: To meet regulatory requirements and fulfil legal obligations.
  • Analytics & Development: To improve platform performance and develop new features.

Jibajee never sells your information to third parties for marketing purposes. All promotional communications come directly from Jibajee.

4 Data Retention & Period

Jibajee stores your information on secure servers that operate in accordance with international security standards. How long data is retained depends on the type of information and applicable legal requirements.

  • All account information is retained for as long as the account remains active.
  • Financial transaction records are retained for a minimum of 5 years after account closure — for legal compliance purposes.
  • KYC-related documents are retained in accordance with regulatory authority guidelines.
  • Support conversations may be retained for up to 2 years.
  • Cookies and session data are generally retained for between 30 days and 1 year.

Once the required retention period has ended, Jibajee securely deletes your data to prevent recovery by any unauthorised party.

5 Who We Share Your Data With

Jibajee does not sell your personal information to any third party. However, limited information may be shared with trusted partners in certain circumstances.

  • Payment Processors: Limited data required for transaction verification and processing.
  • Security Service Providers: For fraud detection and prevention.
  • Legal Authorities: When required by a court order or legal obligation.
  • Game Providers: Anonymized data required for game operation.

Jibajee never sells or rents your information to advertisers, brokers, or data resellers. This is an unwavering policy.

6 Cookies & Tracking Technologies

The Jibajee website uses cookies and similar technologies. Cookies are small text files stored in your browser that help remember your preferences on future visits.

  • Essential Cookies: Login sessions and security tokens are essential for the site to function.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand which pages are most frequently used — all data is anonymized.
  • Marketing Cookies: To show relevant offers, but only within Jibajee's own promotions.

You can disable cookies through your browser settings, though some features may not function properly as a result. Disabling essential cookies will prevent you from logging in.

7 Security Measures

Jibajee follows the highest industry security standards to protect your data. Our security infrastructure is regularly updated and audited.

  • Across All Data Transmissions 256-bit SSL/TLS Encryption Is used.
  • Sensitive Data Stored in the Database AES-256 Encryption Secured.
  • Passwords are never stored in plain text — only salted hashes are retained.
  • To prevent unauthorized access to the system Firewall & Intrusion Detection System Active.
  • Regular third-party security audits are conducted.
  • Staff Data Access On a Need-to-Know Basis Restricted.

In the event of a data breach, Jibajee will notify affected users within 72 hours and take immediate action to resolve the issue.

8 Your Data Rights

Jibajee believes every user has full rights over their own data. The rights listed below are yours, and you can exercise them through our support team.

How You Can Help Protect Your Data

Jibajee gives you complete control over your own data. You can exercise these rights at any time.

Right to Access Your Data

You can request to see what information Jibajee holds about you. We typically respond within 30 days.

Right to Rectification

You may request that incorrect or outdated information be updated. Having accurate data on file helps speed up processing.

Right to Erasure

You may request deletion of your data in certain circumstances, unless a legal obligation requires its retention.

Right to Object to Processing

You may object to marketing communications or certain types of data processing.

Right to Data Portability

You may request an export of your data in a machine-readable format.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted while an investigation is ongoing.

9 Protection of Minors' Data

Jibajee strictly does not serve anyone under the age of 18. Our platform does not collect data from minors and does not permit minors to create accounts.

If we confirm that a minor has created an account, that account and all associated data will be deleted immediately. Parents or guardians who suspect this has happened are welcome to contact our support team.

10 Third-Party Links & Services

The Jibajee platform may include services from third-party game providers. These games operate under their own privacy policies. Jibajee does not control how third parties collect data.

  • Game providers receive only the data necessary for gameplay purposes.
  • Your personal identity or financial information is not shared with game providers.
  • Payment gateways operate under their own security protocols.

Jibajee requires all partners to comply with international data protection standards. However, Jibajee does not assume full responsibility for the practices of third parties.

11 Privacy Policy Changes

Jibajee may update this Privacy Policy from time to time. When significant changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email or phone number.
  • A summary of changes will be shown when you log in to the platform.
  • The "Last Updated" date at the top of this page will be changed accordingly.
  • For significant changes, you will be notified at least 30 days before they take effect.

Continued use of Jibajee after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact Jibajee's dedicated Privacy Team. We typically respond within 7 business days.

Email Communication: [email protected]

Please include your registered username or email in your request so we can verify your identity promptly. Jibajee treats every privacy request with the utmost seriousness.

Jibajee's Commitment to Data Protection

The Jibajee Privacy Policy is more than words on a page — we take active steps to protect your data at every level.

Military-Grade Encryption

Every transaction and piece of personal information at Jibajee is protected with 256-bit SSL encryption. It is virtually impossible for hackers or fraudsters to access your data.

Full Security in KYC Verification

Your identity documents and personal files are stored with the highest level of security. Only authorized staff may review KYC materials.

Your Data Is Never Sold

Jibajee never sells your information to third-party advertisers or data brokers. This is an absolute, non-negotiable policy.

Transparent Data Management

Jibajee's Privacy Policy is written in plain, simple language. No hidden terms — you will always know exactly what is being done with your information.

Data Deletion Feature

If you wish to close your account, you may request the deletion of all data beyond what is required by legal obligations.

Rapid Breach Notification

In the event of a data breach, Jibajee will directly notify affected members within 72 hours and take immediate corrective action.

Start Gaming in a Safe Environment

Your data is completely secure at Jibajee. Join now and enjoy the best gaming experience under a trusted Privacy Policy.

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